Frequently Asked Questions

The city maintains street signs and signals on all city streets except A1A and SR 520.

• If a traffic sign on a city street needs repair or replacement call 321-868-3219 or 321-868-3293.
• If a traffic signal is out during the day call 321-868-3219 or 321-868-3371.
• For problems on State Road A1A or SR 520 please contact the Florida Department Of Transportation's office in Cocoa at 321-690-3250.
• To report a malfunctioning traffic signal after hours anywhere in the city, please call Cocoa Beach Police Dispatch non-emergency line at 321-868-3251 or 321-868-3260.

Streetlights are maintained by Florida Power and Light (FPL). FPL can be contacted at 321-723-7795. 

Other FPL related concerns or services:

• Bill amount, payment, tree concerns, and damage claims call 800-226-3545
• Report Power outages by calling 800 4 OUTAGE (800-468-8243) or online at FPL Outage Website
• Street lighting concerns - 800 4 OUTAGE (800-468-8243) or online at FPL Streetlight Concerns Website

In order to make sure that a site is safe for digging you can enter a ticket at Sunshine811 or call them at 800-432-4770.

You can report a trash pick up concern at Waste Management or 321-636-6894. If you need additional assistance after contacting Waste Management, please contact the city at 321-868-3219 or by email public works.

Brevard County Animal Control is responsible for dealing with stray dogs and cats.

 Sea Turtles: The Turtle Preservation Society must first be contacted:

• Emergency Pager: 321-455-0576
• Phone: 321-676-1701

Upon their inspection, the turtles will be marked with orange paint to indicate that they have been inspected and are ready to be disposed of by city workers.

Dolphins and Manatees: The Florida Department of Environmental Protection (FDEP) is notified:

• Phone: 321-984-4828
• Pager: 321-454-1591

The stormwater sewers in the city are maintained by the City's Stormwater Department. You can call Stormwater at 321-868-3292, or email stormwater if the drains on your street are blocked or if you have an ongoing water drainage problem. The Stormwater Department also operates a street sweeper to remove excess sand and dirt from roadways.

The City's Public Works Department handles dune crossover repairs, you can report damage by reporting crossover damage online or calling 321-868-3219 to report any such repair needs.

The Florida Department of Environmental Protection (FDEP) issues field permits for such trimming, they can be contacted at 321-725-4548.

The City's Stormwater Department is responsible for maintaining clear passage on the city's canals. You can contact them at 321-868-3292, or email us Stormwater to report problems with the canals.

Waterway charts are available for a fee through the City Clerk's office at 321-868-3235. The chart can also be accessed electronically through the city's ArcGIS Portal .